ACCEPTABLE USE POLICY

WolfX

Carpool, Marketplace, Podcast, and Community Conduct

Effective: 27 July 2026 | Version 2.0

This Acceptable Use Policy (Policy) sets out the rules, behavioural standards, and content requirements that apply to your use of the WolfX platform (Platform), including the website at www.wolfxapp.com and the WolfX mobile application, operated by WolfX App Pty Ltd (ACN 694 194 655 / ABN 23 694 194 655) (trading as WolfX) (we, us or our).

WolfX is a platform built for university students aged 18 and over to find each other, help each other, and get through university together. The App allows you to create and manage your Account, list and discover side ventures and casual work through the Hustles Feature, list and discover goods and services through the Marketplace Feature, submit and respond to Carpool Matches through the Carpool Feature, listen to WolfX podcast episodes through the Podcast Feature, enter the WolfPack Awards through the Awards Feature, find and connect with other students through the Students Feature, use Awaykon and the Study Tools, and communicate with other Student Users through Messages. Except for the Subscription Fee you pay to us, no money is paid, collected, held, or transferred through the App, and we are not a party to any arrangement you make with another Student User.

This Policy forms part of, and must be read together with, our Website Terms of Use, Mobile App Terms of Use, Privacy Policy, Cookie Policy, and Website Disclaimer. By accessing or using the Platform, you agree to comply with this Policy. If you do not agree, you must not use the Platform.

In this Policy, you and your refers to you as a Student User of the Platform, whether in the capacity of a Driver, Passenger, Seller, Buyer, Entrepreneur, or otherwise.

OPERATIVE PROVISIONS

1. Definitions and interpretation

Definitions

In this Policy, the following definitions apply:

Account	means a user account created and held by a Student User, as described in our Mobile App Terms of Use.
Awards	means the awards, rewards, and prize functionality of the Platform. Participation in any award, reward, or prize is also subject to the separate terms and conditions we publish for it
Awaykon	means the Awaykon functionality made available through the Platform.
Buyer	means a Student User who responds to a Marketplace listing in the capacity of buying, hiring, or otherwise acquiring goods or services from another Student User.
Carpool Feature	means the carpool matching functionality of the Platform that connects Student Users sharing university-related or other journeys.
Carpool Match	means a connection or pairing between Student Users facilitated through the Carpool Feature.
Driver	means a Student User who offers a Carpool Match through the Carpool Feature in the capacity of a driver.
Force Majeure Event	has the meaning given in clause 14.3.
Harmful Content	means any content that is unlawful, defamatory, obscene, threatening, harassing, discriminatory, or otherwise objectionable, or that promotes or incites violence, self-harm, hatred, sexual exploitation, or illegal activity.
Hustles Feature	means the functionality of the App that allows Student Users to list, advertise, discover, and connect with each other in relation to side ventures, casual work, and similar opportunities, as further described in our Acceptable Use Policy. The Hustles Feature is a listing and matching service only.
Loss	means any loss, liability, cost, claim, expense, damage, charge, penalty, outgoing, or payment however arising, whether present, unascertained, immediate, future, or contingent, including reasonable legal costs on a solicitor and own client basis.
Lumen	means the collaborative vision board feature.
Marketplace Feature	means the functionality of the App that allows Student Users to list, advertise, discover, and connect with each other in relation to goods and services, as further described in our Acceptable Use Policy.
Marketplace Transaction	means sale, hire, or trade of goods or services agreed directly between Student Users. A Transaction is entered into, performed, and paid for entirely outside the App.
Passenger	means a Student User who accepts a Carpool Match for the purpose of transport of themselves through the Carpool Feature.
Platform	means the WolfX website and the WolfX mobile application, including all pages, features, and content accessible through those channels.
Podcast Content	means Podcast Content produced or licensed by us, including the WolfX "Pack Chats" Podcast. Podcast Content is our Content and is not User Content.
Podcast Feature	means the access to the WolfX-produced podcast episodes made available to Student Users for listening through the Platform.
Policy	means this Acceptable Use Policy, as amended from time to time.
Prohibited Item	has the meaning given in clause 7.4.
Seller	means a Student User who lists, advertises, offers, or supplies goods or services through the Marketplace Feature.
Student User	means a person who is at least 18 years of age and a current or recently enrolled student at a Tertiary Institution, who has registered for an Account.
Study Tools	means the study and productivity functionality of the Platform, including AI study notes (and the notes-to-podcast, notes-to-video, presentation, and flash card and quiz outputs generated from them), presentation coaching, flash cards and quizzes, the study focus tool, and the speed reading tool, as made available by us from time to time.
Tertiary Institution	means a university, TAFE, or other tertiary education institution recognised by us from time to time.

Interpretation

In this Policy, unless the context otherwise requires:

headings are for convenience only and do not affect interpretation;
the singular includes the plural and vice versa;
a reference to a statute, regulation, or other law includes all amendments, consolidations, and replacements;
a reference to writing includes email; and
terms defined in the Website Terms of Use or Mobile App Terms of Use have the same meaning in this Policy unless otherwise defined.

2. Scope of this policy

This Policy applies to all use of the Platform by Student Users, whether through the Website, the WolfX mobile application, or any other channel through which the Platform is made available.

This Policy supplements the Website Terms of Use and the Mobile App Terms of Use. To the extent of any inconsistency between this Policy and those terms as to the standards of conduct and content required of Student Users, this Policy prevails. In relation to all other matters - including the nature of the Services, payments, subscriptions, liability, and our respective legal rights and obligations - the Mobile App Terms of Use prevail.

We may update this Policy from time to time. Any changes will be effective immediately upon posting the updated Policy on the Platform. Your continued use of the Platform after any changes constitutes your acceptance of the revised Policy.

3. Nature of the platform

The Platform is a technology service that helps Student Users connect with one another to buy and sell goods and services, share transport, engage with the broader student community, and which provides podcast content and study tools for their own use. We provide the technology only.

transact through the Marketplace Feature, collaborate on Podcast Content, and engage with the broader student community. We provide the technology only.

You acknowledge and agree that:

(a) we are not a transport operator, commercial passenger vehicle service, ride-sourcing service, courier, retailer, marketplace fulfilment provider, agent, broker, financial services provider, employment service, podcast publisher, or media production company, payment facilitator, escrow agent, or collection agent;
we do not provide, supervise, or take responsibility for any journey, transaction, collaboration, or other arrangement made through the Platform;
we do not process or collect any payment for, and do not receive any commission or fare in connection with, any Carpool Match, Marketplace Transaction, or arrangement made through the App. The Platform provides no payment, escrow, settlement, invoicing, collection, or funds-transfer functionality between Student Users, and we do not hold, receive, or handle any money passing between Student Users. The only payment you make to us is the subscription fee, which is processed by a third party as described in our Mobile App Terms of Use;
we do not employ, engage, or contract with any Student User, and no Student User is authorised to act on our behalf;
each Carpool Match, Marketplace Transaction, and arrangement made through the Hustles Feature is a private, voluntary arrangement between the Student Users involved, and any journey, transaction, engagement, or collaboration takes place at the sole risk of the participants; and
because we do not process payments between Student Users, we cannot confirm that any payment has been made or received, cannot reverse, refund, or charge back any payment, and do not offer buyer protection, seller protection, escrow, or a payment dispute resolution service.

We do not verify or confirm the identity, character, background, qualifications, driver licence, vehicle, insurance, financial capacity, ownership of goods, or fitness of any Student User beyond the limited account and student status checks described in clause 4 and in our Mobile App Terms of Use. We make no representation or warranty regarding the conduct, suitability, or trustworthiness of any Student User.

4. Eligibility and account requirements

To use the Platform, you must:

be at least 18 years of age and a current or recently enrolled student at a Tertiary Institution recognised by us;
hold a valid Account with us and comply with our Mobile App Terms of Use and Website Terms of Use;
provide accurate, current, and complete information about yourself (including your name, date of birth, Tertiary Institution, course of study, and contact details), and update that information promptly when it changes;
not create more than one Account, and not impersonate, misrepresent, or assume the identity of another person; and
comply with all applicable laws, regulations, road rules, consumer protection requirements, intellectual property laws, and tax obligations that apply to your use of the Platform.

We may, at our discretion, require additional verification of your age, identity, Tertiary Institution, student status, vehicle, or driver licence before allowing you to access certain features of the Platform (including before allowing you to list through the Hustles Feature or the Marketplace Feature, or offer Carpool Matches). We may engage third party verification services for this purpose. Successful completion of any verification step does not constitute a recommendation or endorsement by us of any Student User.

5. Driver obligations

If you use the Carpool Feature as a Driver, you represent, warrant, and undertake that:

you hold a current and valid driver licence of the appropriate class for the vehicle you use, and you are not subject to any suspension, disqualification, or condition that affects your ability to drive lawfully;
the vehicle you use is:
roadworthy, properly maintained, and fit for its intended use;
registered with the relevant State or Territory road authority; and
covered by compulsory third party insurance and any other insurance required by law;
you will drive safely and responsibly, obey all applicable road rules and speed limits, and will not drive while impaired by alcohol, drugs, fatigue, or any medical condition;
you will only offer Carpool Matches for journeys that you are genuinely undertaking for your own personal, non-commercial purposes (for example, university, study-related, or personal journeys), and not for the purpose of providing a commercial transport service;
you will not carry more Passengers than the number of seatbelt-equipped seats in your vehicle, and you will not permit any Passenger to travel without wearing a fitted seatbelt;
you will respect the property and personal safety of your Passengers at all times;
you will comply with all applicable laws in relation to the carriage of passengers, the use of mobile devices while driving, and the transportation of goods (including any restrictions on carrying dangerous, prohibited, or restricted items); and
you are solely responsible for any Loss, injury, or damage arising from or in connection with your conduct as a Driver, including any collision, injury, or property damage that occurs during a journey.

Any cost-sharing between you and a Passenger must remain incidental and non-commercial in nature. You must not seek or accept any payment or benefit that would cause the Carpool Feature, or your use of it, to be characterised as a commercial passenger vehicle service, ride-sourcing service, or similar regulated activity in your jurisdiction.

6. Passenger obligations

If you use the Carpool Feature as a Passenger, you represent, warrant, and undertake that:

you will assess and take responsibility for your own safety in deciding whether to accept a Carpool Match or undertake any journey;
you will provide all information reasonably necessary to allow the responding Driver to perform the arrangement safely (including any relevant medical conditions or allergies), without providing more personal information than is reasonably necessary;
you will wear a fitted seatbelt at all times while the vehicle is in motion;
you will not bring, carry, or transport any dangerous, prohibited, or restricted item into or through any vehicle used for a Carpool Match;
you will respect the property and personal safety of the Driver and any other Passenger at all times, and will not engage in any conduct that interferes with the Driver's ability to operate the vehicle safely;
you will cover the agreed share (if any) of fuel, tolls, parking, or other out-of-pocket expenses in a timely manner; and
you are solely responsible for any Loss arising from or in connection with your conduct as a Passenger.

7. Marketplace and Hustles obligations

Seller obligations

If you use the Marketplace Feature or the Hustles Feature as a Seller, you represent, warrant, and undertake that:

you have the right to sell, hire, or trade the goods or services you list, and the listing does not infringe the intellectual property, contractual, or other rights of any third party;
your listing is accurate, complete, and not misleading or deceptive, and describes the goods or services in a manner that complies with the Australian Consumer Law and any other applicable consumer protection law;
the goods or services you list are not Prohibited Items;
where the goods or services you list are subject to any licensing, registration, recall, safety, or labelling requirement, you hold all required licences and registrations and the goods or services comply with all applicable safety and labelling requirements;
you will provide the goods or services in accordance with the listing and any agreement reached with the Buyer, and you will respond to reasonable enquiries from the Buyer in a timely manner;
you will comply with all applicable tax obligations in connection with amounts you receive in connection with any listing or arrangement made through the Marketplace Feature or the Hustles Feature (including any GST and income tax obligations), and you acknowledge that we do not provide tax advice; and
you are solely responsible for any Loss, injury, or damage arising from or in connection with the goods or services you list, supply, or otherwise make available through the Marketplace Feature.

Buyer obligations

If you use the Marketplace Feature or the Hustles Feature as a Buyer, you represent, warrant, and undertake that:

you will assess and take responsibility for your own decision to enter into a Marketplace Transaction, including by reviewing the listing carefully and asking the Seller any questions reasonably necessary to assess suitability;
you will pay the agreed price for the goods or services in a timely manner, directly to the Seller and outside the Platform;
you will respect the property and personal safety of the Seller and any other Student User involved in the Marketplace Transaction;
you will not use the Marketplace Feature for any fraudulent, harassing, or unlawful purpose; and
you are solely responsible for any Loss arising from or in connection with your conduct as a Buyer.

Payments between Student Users

All payments between Student Users are made directly between them and outside the Platform. If you pay, or accept payment from, another Student User, you must:

(a) satisfy yourself as to the identity of the other Student User, and the goods, services, or journey being paid for, before any money changes hands;

(b) not pressure, induce, or require another Student User to pay by a method that cannot be traced or reversed, and not demand payment in full in advance where you have given the other Student User no reasonable basis to trust you;

(c) not use a listing, a Carpool Match, or Messages to obtain money by deception, to solicit a payment for goods or services you do not intend to supply, or to run any advance-fee, overpayment, or refund scam;

(d) not request or accept payment for anything that is a Prohibited Item or that is otherwise prohibited by this Policy; and

(e) report any suspected payment fraud to us under clause 12 and, where the circumstances warrant, to police or Scamwatch.

You acknowledge that we cannot verify, trace, recover, reverse, or refund any payment between Student Users, and that any payment dispute is solely a matter between the Student Users involved.

Prohibited Items means goods or services that must not be listed, advertised, sold, hired, traded, or otherwise made available through the Marketplace Feature or the Hustles Feature, including:

goods or services that are unlawful to possess, supply, or use, or that may only be supplied under a licence or authority that the Seller does not hold;
firearms, ammunition, explosives, knives (other than ordinary kitchen and utility knives), and other weapons;
illicit drugs, controlled or prescription substances, drug paraphernalia, alcohol, tobacco products, vaping products, and nicotine delivery devices;
live animals;
pornographic, sexually explicit, or sexual services content or services, and any service that involves sexual contact or commercial sexual services;
counterfeit, replica, or unauthorised reproductions of branded goods, software, music, films, books, or other intellectual property;
stolen property or property the title to which is in dispute;
academic dishonesty services, including the sale, supply, or trade of completed assignments, essays, theses, tests, examinations, or other assessment items intended to be submitted as the Student User's own work, ghost-writing services, contract cheating services, sale of examination or assessment content, or services that contravene any Tertiary Institution's academic integrity rules;
financial products, securities, derivatives, investment schemes, managed investment schemes, credit, or financial advisory services that require an Australian Financial Services Licence or Australian Credit Licence held by the Seller, where the Seller does not hold the required licence;
cryptocurrencies, non-fungible tokens, and other digital assets where the listing or transaction would breach applicable financial services, anti-money laundering, or consumer protection laws;
pyramid, multi-level marketing, or chain-letter schemes;
gambling products, gambling services, or unregulated betting opportunities;
personal information, identity documents, or login credentials of any person (other than your own, where lawfully disclosed for the purposes of the Platform);
hazardous materials, radioactive substances, toxic chemicals, and other dangerous goods, except where lawfully supplied by a Seller who holds the required licences and complies with applicable safety and transport laws; and
any other goods or services that we identify from time to time as Prohibited Items by notice through the Platform.

8. Podcast Feature

The Podcast Feature makes WolfX-produced podcast episodes available to you for listening. Podcast Content is our Content. Student Users do not record, upload, host, or distribute podcasts through the Platform.

(a) In relation to the Podcast Feature, you must not download, copy, record, reproduce, broadcast, or redistribute any Podcast Content except as expressly permitted through the Platform, and must not remove or alter any credit, branding, or attribution.

(b) We may add, change, or remove Podcast Content at any time.

9. Study Tools and Academic Integrity

The Study Tools are provided to assist your own study. Output generated by the Study Tools, including AI study notes and any podcast, video, presentation, flash card, or quiz generated from them, is produced automatically and may be inaccurate, incomplete, or out of date. You must independently verify any output before relying on it.

If you use the Study Tools, you represent, warrant, and undertake that:

you are solely responsible for complying with the academic integrity, assessment, and examination rules of your Tertiary Institution, and for determining whether the use of the Study Tools or any output they generate is permitted for a particular unit, task, or assessment;
you will not submit output generated by the Study Tools as your own work where doing so would breach those rules, and you will disclose your use of the Study Tools where disclosure is required;
you will not use the Study Tools during, or in connection with, any examination, test, or supervised assessment where their use is not permitted;
you will only upload material to the Study Tools that you own, that you are licensed to use, or that you may otherwise lawfully use for that purpose, and you will not upload examination papers, assessment items, or course materials in breach of any copyright or institution rule;
you will not upload the personal information of any other person to the Study Tools without a lawful basis; and
you are solely responsible for any Loss, and for any academic or disciplinary consequence, arising from or in connection with your use of the Study Tools or any output they generate.

We do not provide academic, career, financial, medical, legal, or other professional advice through the Study Tools, and nothing generated by them should be treated as such.

10. General community conduct

In your use of the Platform, including any in-app messaging, profile, listing, post, or other Student User-facing feature, you must:

treat other Student Users with respect, and not engage in harassment, bullying, stalking, intimidation, discrimination, hate speech, or threats of violence;
not engage in conduct that is sexual in nature toward another Student User without their consent, and not solicit sexual conduct or sexual content from another Student User;
not disclose the personal information of any other person without their consent (including by way of doxing or sharing identity documents, addresses, or login credentials);
not impersonate any person or entity, or misrepresent your age, identity, Tertiary Institution, course of study, qualifications, or affiliation with any organisation;
not record, photograph, or capture another Student User (whether in audio, video, or image form) without their informed and voluntary consent, except where lawfully permitted; and
not use Messages or any other community feature to send unsolicited commercial communications (spam) or to promote a business, product, or service outside the Marketplace Feature and the Hustles Feature.

11. PROHIBITED CONDUCT

In connection with your use of the Platform, you must not:

use the Platform for any unlawful, fraudulent, or harmful purpose;
operate the Platform as, or represent the Platform to others as, a commercial transport, taxi, ride-sourcing, courier, retail, financial services, or payment business;
submit, post, transmit, or list any Harmful Content, including through your profile, in a Carpool Match offer, in a Marketplace listing, in a Hustles listing, in material you upload to the Study Tools, in messages with other Student Users, or in any other Student User-facing feature;
engage in conduct that endangers the safety of another Student User, including any conduct prohibited by clauses 5, 6, 7, 8, 9, or 10;
consume alcohol or illicit drugs in a manner that impairs your ability to use the Platform safely, to drive, or to participate in a Marketplace Transaction or podcast collaboration;
carry, possess, or transport any firearm, weapon, or other dangerous item during a Carpool Match (except where lawfully permitted and reasonably necessary);
collect, store, or use any personal information about another Student User, other than for the purpose of completing the relevant arrangement, or share that information with any third party without consent;
use any automated tools, bots, or scripts to create Carpool Matches, submit or respond to Marketplace listings, generate Study Tools output at scale, send messages, solicit other Student Users, or otherwise interact with the Platform, except through the interfaces we provide;
attempt to circumvent, disable, or interfere with any safety, security, identity, verification, or moderation feature of the Platform;
obtain, or attempt to obtain, money or any other benefit from another Student User by deception, or misuse any listing, Carpool Match, or Message for that purpose; or
use the Platform in any other way that causes, or could reasonably be expected to cause, harm to another Student User, to us, or to any third party.

12. REPORTING INCIDENTS AND CONCERNS

If you experience or witness any conduct that breaches this Policy, any safety concern relating to another Student User, or any incident, injury, or property damage arising in connection with an arrangement, you should:

in the case of an emergency or suspected crime, contact emergency services on 000 (or the relevant emergency number in your jurisdiction) immediately;
contact your local police or other competent authority where the circumstances warrant;
take any steps reasonably available to you to ensure your safety and the safety of others; and
report the matter to us through the in-app reporting function or at support@wolfxapp.com as soon as reasonably practicable.

We will review reports of alleged breaches of this Policy in good faith. We may request further information, liaise with relevant authorities (including law enforcement, the eSafety Commissioner, regulators, copyright owners, and Tertiary Institution authorities), and take any action we consider appropriate in accordance with clause 13.

We are not a law enforcement body, a regulator, or an investigator. The making of a report to us does not substitute for, or satisfy, any obligation you may have to report a matter to police, a regulator, or another competent authority.

13. MONITORING AND ENFORCEMENT

We reserve the right (but are not obliged) to monitor, review, or investigate any use of the Platform for the purpose of assessing compliance with this Policy, protecting the safety of Student Users, and protecting the integrity of the Platform. This may include automated and human review of profiles, listings, messages, and other content.

If we determine, in our sole discretion, that you have breached this Policy, we may take any one or more of the following actions without prior notice:

issue a warning to you;
suspend or restrict your access to the Hustles Feature, the Marketplace Feature, the Carpool Feature, the Podcast Feature, the Awards Feature, the Students Feature, Awaykon, the Study Tools, Messages, the Platform, or your Account (in whole or in part);
terminate your Account;
remove or disable access to any content (including Marketplace, Hustle listings, or Social Feed content) that breaches this Policy;
report the breach, and disclose associated information about you and your use of the Platform, to law enforcement authorities, regulators, the eSafety Commissioner, copyright owners, Tertiary Institution authorities, or other competent bodies; and
take any other action we consider reasonably necessary to protect Student Users, our rights, or the integrity of the Platform.

Our decision to take or not to take enforcement action in any particular instance does not constitute a waiver of our right to take enforcement action in relation to any other breach of this Policy.

14. FORCE MAJEURE

We are not liable for any failure or delay in making the Platform available or performing any obligation in connection with this Policy to the extent that the failure or delay is caused directly by a Force Majeure Event, provided that:

we use reasonable endeavours to minimise the impact of the Force Majeure Event and to resume normal service as soon as practicable; and
the failure or delay is not attributable to our negligence, wilful misconduct, or failure to take reasonable precautions.

If a Force Majeure Event prevents us from making the Platform available for a continuous period of more than 60 days, we may discontinue the Platform (in whole or in part) without liability to you.

For the purposes of this Policy, Force Majeure Event means any event or circumstance beyond our reasonable control, including:

acts of God, flood, earthquake, storm, cyclone, or other natural disaster;
epidemic, pandemic, or public health emergency declared by a government authority;
war, invasion, acts of terrorism, riot, or civil unrest;
government action, law, regulation, order, or embargo;
failure of third party infrastructure, including telecommunications, power networks, or cloud computing services; and
cyberattack, distributed denial of service attack, or other malicious interference with digital infrastructure.

For the avoidance of doubt, a Force Majeure Event does not include financial difficulty or inability to pay.

15. GENERAL

Governing Law: This Policy is governed by and construed in accordance with the laws of Victoria, Australia. You irrevocably submit to the non-exclusive jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.
Severability: If any provision of this Policy is held to be invalid, illegal, or unenforceable, that provision will be severed from this Policy and the remaining provisions will continue in full force and effect.
Waiver: A failure or delay by us in exercising any right, power, or remedy under this Policy does not operate as a waiver of that right, power, or remedy. A single or partial exercise of any right, power, or remedy does not preclude any other or further exercise of that right or any other right, power, or remedy.
Entire Agreement: This Policy, together with our Website Terms of Use, Mobile App Terms of Use, Privacy Policy, Website Disclaimer, and Cookie Policy, constitutes the entire agreement between you and us in relation to your use of the Platform and supersedes all prior agreements, representations, and understandings.
Assignment: You may not assign or transfer any of your rights or obligations under this Policy without our prior written consent. We may assign or transfer our rights and obligations under this Policy to any third party without your consent.
Contact: WolfX App Pty Ltd can be contacted at support@wolfxapp.com or by writing to Level 10, 369 Royal Parade, Parkville VIC 3052.